Device and Browser Compatibility

Device and browser requirements to use the Jeenie mobile and web apps

Apple/iOS devices must meet the following requirements:

Capable of running iOS 12 or later
Able to install the app from the App Store
Must have a working camera and microphone
- Note: For computers, an external camera or microphone can be used provided it is compatible with your device. Jeenie recommends wired connections rather than Bluetooth cameras or microphones.

Android devices must meet the following requirements:

Capable of running Android 7 or later
Able to install the app from the Google Play Store
Must have a functioning camera and microphone.
- Note: For computers, an external camera or microphone can be used provided it is compatible with your device. Jeenie recommends wired connections rather than cameras or microphones with bluetooth connections.

Jeenie is compatible with multiple browsers, provided they are upgraded to the most recent major versions or one major version prior:

Not Supported: Internet Explorer and Microsoft Edge.

Desktop and tablet devices using the Jeenie Web App via browser must have a functioning camera and microphone.

External cameras and microphones can be used
External camera and microphone must be compatible with the user's device
Jeenie recommends wired connections.
Note: Bluetooth connections are more prone to technical issues and are not recommended while using Jeenie