Translation Portal Notifications
Learn about automated system notifications, including logins and status updates, and how to identify them securely.
Jeenie is committed to using the industry's best technology to manage your translations.
Our robust translation management system is powered by a trusted technology partner
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Your Translation Portal is Jeenie: When you log in to [https://translation.jeenie.com], you'll see your familiar Jeenie logo, and an easy-to-use interface. This is where you manage, submit, and review your translation projects.
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System Emails Come from Our Technology Partner: For speed, reliability, and security, the automated system notifications that manage your user access and workflow are sent directly from the technology platform (Smartling) that runs the backend of your portal.
If you receive an email that includes our technology partner's name (Smartling), please know that it is a legitimate communication related to your Jeenie Translation account.
Look for emails related to these essential functions:
| Communication Type | Purpose | System Sender |
|
New Account / Invitation |
This includes your official login details and temporary password after your account is approved. | System Setup |
| Password Reset | You'll receive the link to securely reset your password through the platform. | Security |
| System Notifications | Alerts about critical account and project updates. | Workflow Status |
These System Notifications include updates like:
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A new translation request has been successfully submitted.
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A new user has been added to your account.
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Your translation project has been completed and is ready for review.
Quick Tip: To ensure you never miss an important notification, please add the sender's domain to your email safe sender list.
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Got a question about a project? Feel free to contact the Jeenie support team at support@jeenie.com directly!