Our Resource Center lives as part of our Jeenie.com website and is securely accessed from directly within the product.
Why
The Resource Center webpages are specifically designed for commercial (business) account admins/owners/champions and provide an easy to navigate “one stop shop” with our most relevant materials and resources to help them launch and promote Jeenie across their organizations and teams of users.
What
The Resource Center is a way for client admin/owner users to:
- Quickly find what they need
- Self-serve and access materials without tapping CX team bandwidth
- Download / access the most up-to-date resources, anytime
Content in our Resource Center is segmented into 4 key sections:
- Onboarding
- Marketing
- Training
- Support
How
- Content Segmentation:
Admin users are taken to a Resource Center with content that reflects their industry vertical, today as either:- Healthcare
- General (all other industries)
Where
Can be accessed on a web browser from the side bar navigation. Simply click "The Admin Resource Center."
*Not accessible on the mobile app at this time.